Billing Terms and Conditions

1. Introduction

These Billing Terms and Conditions (“Terms”) govern the payment obligations and billing processes between EliteCore Athletics (“Company,” “we,” “us,” or “our”), and the customer (“you,” “your,” or “Customer”). By purchasing products or using services through www.elitecoreathletics.com,you agree to be bound by these Terms.

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2. Payment Terms

2.1 Pricing

Prices:
All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice.

Taxes and Fees:
Prices do not include applicable sales tax or other government-imposed charges unless explicitly stated at checkout. Any applicable taxes will be calculated and displayed before purchase completion.

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2.2 Payment Methods

We accept the following payment methods:

Credit and Debit Cards:

• Visa

• Mastercard

• American Express

Express Checkout Options:

• Apple Pay

• Shop Pay

All payments are subject to verification and approval.

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2.3 Payment Due Date

One-Time Purchases:
Payment is due in full at the time of purchase. Orders will not be processed or shipped until payment has been successfully authorized.

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3. Invoicing

Invoice Issuance:
Invoices or order confirmations are issued upon order completion.

Delivery Method:
Invoices and receipts are delivered electronically to the email address provided at checkout.

Customer Responsibility:
You are responsible for ensuring that all billing and contact information provided is accurate and up to date.

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4. Disputed Charges

Notification Period:
If you believe a billing error has occurred, you must notify us within 15 days of the transaction date.

How to Dispute:
Please contact us at support@elitecoreathletics.com and include:

• Your order or invoice number

• A description of the disputed charge

Resolution:
We will review and investigate disputed charges promptly and communicate the outcome once the review is complete.

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5. Refunds and Credits

Policy Reference:
Refunds and credits are issued in accordance with our Return & Refund Policy.

Processing Time:
Approved refunds are processed to the original payment method within 5–7 business days after the returned item is received and inspected.

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6. Taxes

Customer Responsibility:
You are responsible for all applicable taxes, including sales tax and any other legally required charges.

Tax Exemption:
If you are tax-exempt, a valid exemption certificate must be provided before completing your purchase. Refunds will not be issued for taxes charged without prior documentation.

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7. Billing Errors

Corrections:
If we identify a billing error, we will correct it promptly.

• Overcharges: Any overcharged amount will be refunded or credited

• Undercharges: If an undercharge occurs, we reserve the right to invoice the outstanding balance

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8. Payment Security

Data Protection:
All payment information is handled securely in compliance with industry standards.

Payment Processor:
Payments are processed through Shopify Payments. EliteCore Athletics does not store your credit card information on its servers.

Encryption:
All transactions are secured using SSL (Secure Socket Layer) encryption technology.

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9. Changes to Billing Terms

We reserve the right to modify these Billing Terms and Conditions at any time.

• Updates become effective immediately upon posting on www.elitecoreathletics.com

• Continued use of our Services constitutes acceptance of any revised terms

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10. Limitation of Liability

To the fullest extent permitted by law:

• EliteCore Athletics shall not be liable for any indirect, incidental, special, consequential, or punitive damages related to billing or payment issues

• Our total liability for any billing-related claim shall not exceed the amount paid by you for the applicable order giving rise to the claim

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11. Governing Law

These Billing Terms and Conditions are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

Any legal action related to billing shall be brought exclusively in the state or federal courts located in Georgia.

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12. Contact Information

For billing questions or concerns, please contact:

EliteCore Athletics
4127 Willow Trace
Gainesville, GA 30506
USA

Email: support@elitecoreathletics.com
Phone: (888) 569-9263
Website: www.elitecoreathletics.com

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST

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13. Entire Agreement

These Billing Terms and Conditions, together with our Terms of Service and Privacy Policy, constitute the entire agreement between you and EliteCore Athletics regarding billing and payment matters and supersede all prior agreements.

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Acknowledgment

By purchasing products or using services from EliteCore Athletics, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.