Cancellation Policy

If you have changed your mind and wish to cancel your order, EliteCore Athletics is committed to making the cancellation process as simple as possible.


Order Cancellation Window

Orders may be canceled within 24 hours of order placement, provided the order has not yet shipped.

To request a cancellation, please contact us as soon as possible. While we make every effort to accommodate cancellation requests, we cannot guarantee cancellation once order processing has begun.


Orders That Have Already Shipped

If your order has already been shipped, we are unable to cancel it. In this case:

  • Please contact us, and we will assist you with initiating a return

  • Returned items must comply with our Return & Refund Policy

  • Return shipping costs are the responsibility of the customer

  • A 20% restocking fee may apply


How to Request a Cancellation

To request an order cancellation, please contact us using the information below and include your order number for faster assistance:

EliteCore Athletics
Email: support@elitecoreathletics.com
Phone: (888) 569-9263


Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM EST

We aim to respond to all cancellation requests within 24–48 hours.


Business Address

EliteCore Athletics
4127 Willow Trace
Gainesville, GA 30506
USA


Policy Updates

EliteCore Athletics reserves the right to modify this Cancellation Policy at any time. Any changes will take effect immediately upon posting to our Website. We encourage customers to review this policy periodically.

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